Landlord Heating Obligations UK

Landlord Heating Obligations UK

06 October 2021

Avoid getting in hot water over your tenant’s heating with our extensive guide to landlord heating obligations in the UK. 

From legal obligations to servicing and maintenance, discover everything you need to know about landlord heating and hot water responsibilities.

Do landlords have to provide central heating in the UK?

As a landlord, you’re required to provide heating to your tenants. Heating can be provided by:

  • A fixed electric or gas heater
  • A heat pump

If the temperature falls below 0°C outside, the minimum heating standard is at least 18°C in sleeping rooms and 21°C in living rooms.

A follow-up question we often see is, can a landlord control your heat? This usually depends on who is paying for the heating bills. If it’s the tenants, they have the right to fully control their own thermostat. If, however, the landlord is paying the bills, they may opt to cover the thermostat (sometimes locking it away in a cupboard, for instance). 


  • Can a landlord turn off the heat?
    Yes, if they’re paying the bills and fulfilling the minimum temperature regulations
  • Can a landlord lock away the thermostat?
    Legally, yes. But it may damage the landlord/tenant relationship. 

Does a landlord have to provide hot water?

A lack of hot water is considered a hazard and urgent matter. The landlord’s hot water responsibilities are to ensure their tenants have access to hot water and heating at all times.

It is the tenant’s responsibility to report issues with hot water to the letting agency or landlord. It is then up to the landlord to accommodate and repair.

The Landlord and Tenant Act 1985 hot water and heating regulation states: “Landlords must provide and maintain heating and a supply of hot water, with gas boilers and appliances checked annually and electric boilers and heating systems every five years.”


  • Can a landlord leave you without hot water?
    Not unless the damage has been caused by the tenant as a result of maltreatment.

Landlords and Gas Safety Certificates

The law requires landlords to carry out an annual inspection and provide tenants with a copy of the Gas Safety Certificate. Each certificate lasts 12 months.

Does a landlord have to fix the boiler if it’s broken?

No matter your tenancy agreement, rental properties must have a working boiler that provides both heat and hot water. This can be an electric, gas or combi boiler.

  • Who’s responsible for servicing the boiler?
    The landlord
  • How long do landlords have to fix a faulty boiler?
    The law states that minor repairs must be done in a “reasonable time”. 
  • What about emergency boiler repairs?
    These must be fixed within 24 hours. Having no access to hot water or heating is a constitutional hazard.

Landlord plumbing and drainage cover

Landlord/tenant plumbing issues can be a source of great stress on both parties. Unfortunately, there are no boiler grants for landlords. 

You cannot claim for replacement boilers or blocked drains under HM Revenue & Customs (HMRC)’s Wear and Tear allowances.

You can, on the other hand, invest in landlord boiler insurance. Also, as the largest heating and plumbing company in North Lincolnshire, Hales & Coultas offer high-quality repairs and maintenance at competitive prices.

Our boiler installers can install, service and repair all types and brands of boilers. Find out more on our boiler service and central heating care for landlords page. Or, to learn more about our landlord plumbing services, check out our recent case study.

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