Hales & Coultas celebrate a successful year

We are thrilled to announce the successful conclusion of our financial year.

With a commitment to excellence and community impact, we have achieved significant milestones that underscore our dedication to service, innovation, and community support.

Key highlights from March 2023 to April 2024 include:

  • Local businesses served: We have proudly served 369 local businesses during the last year, working tirelessly to ensure they had reliable heating and plumbing systems, contributing to their operational efficiency and success.
  • Boilers and heating systems installed: We installed a total of 1210 boilers and heating systems, providing warmth and comfort to countless homes and commercial spaces. Our skilled technicians ensured that each installation met the highest standards of safety and efficiency.
  • Community investment: As part of our commitment to giving back, we invested £20,000 directly into the community. This supported critical initiatives, including the Ongo Winter Communities Fund and the Ongo Recruitment Skills and Personal Development team. Additionally, we distributed WiFi dongles to connect people in rural areas to the internet, bridging the digital divide and fostering community connectivity.
  • AI devices for renewable heating systems: We deployed 165 AI devices across renewable heating systems. These cutting-edge tools enable remote monitoring and diagnostics, allowing users to identify issues promptly and provide a faster repair services. Furthermore, they help to analyse trends and optimise system performance, ensuring sustainable and efficient heating solutions for clients.

Michelle Mills, Manager at Hales and Coultas Heating and Plumbing expressed her gratitude to the team and their customers: “Our success is a testament to the hard work, expertise, and unwavering commitment of the team and our brilliant and loyal customers.

“We are proud to serve our community and contribute positively to its growth. I’d like to thank everyone that has helped to make the last 12 months such a success and can’t wait to see what the next year brings.”